PRIVACY POLICY

1. Introduction

At EDM e-mobility, we place great importance on the privacy and security of your personal data. This Privacy Policy explains how your personal data is collected, processed, stored, and protected when you visit our website or use our services.

2. Data Collected and Collection Methods

We may collect the following types of personal data through our website or services:

Identity Information: Name, surname, phone number, e-mail address
Contact Information: Address, phone number, e-mail address
Technical Data: IP address, browser type, operating system, cookies, and other analytics data
Service Usage Information: Website browsing behavior, form submission data, customer support requests

These data may be collected through user registration forms, contact forms, cookies, analytics tools, and direct user interactions.

3. Purposes of Processing Personal Data

Your collected personal data may be processed for the following purposes:

To provide and improve our services
To personalize the user experience
To offer customer support and respond to your requests
To comply with legal obligations
To perform analyses for security and fraud prevention
To conduct marketing and advertising activities (with user consent)

4. Sharing of Personal Data

Your personal data may be shared with third parties only under the following circumstances:

To comply with legal obligations, with official authorities
With business partners and suppliers for the provision of our services
With third parties for marketing activities, only upon obtaining user consent

5. Data Retention Period

Collected personal data is retained for as long as necessary to fulfill the purposes for which it was processed. Upon the expiration of the legally mandated retention period, the data is securely deleted or destroyed.

6. User Rights

Under the Law on the Protection of Personal Data No. 6698 (KVKK), users have the following rights:

To learn whether their personal data is being processed
To request information regarding the processed data
To request the correction or deletion of their data
To request the restriction of processing
To exercise the right to data portability
To request a review of decisions made through automated systems

You may contact us via [insert e-mail address or contact information here] to exercise these rights.

7. Cookies and Tracking Technologies

We use cookies on our website to enhance user experience and perform statistical analysis. For more information about our use of cookies, please visit our Cookie Policy page.

8. Data Security Measures

The latest security measures are implemented to protect your personal data against unauthorized access, loss, theft, or misuse. Our website uses SSL certificates, firewalls, and data encryption technologies.

9. Policy Updates

This Privacy Policy may be updated in accordance with changes in legal regulations and our operations. Any updates will be published on our website and become effective upon posting.

10. Contact

For any questions or requests regarding our Privacy Policy, you may contact us through the communication channels listed below: